Under the cooperation agreement signed by the parties, Southeast Asia is one of the key overseas markets for Zhixing Era and Ray Maple. The two parties will focus on digital transformation needs among enterprises in Singapore and Indonesia, advance the use of customized AI software in local enterprise settings, and continue to develop enterprise project opportunities that fall within the scope of their cooperation.

The approach for the two markets will not be a fixed solution applied to every enterprise. Customers differ in their business processes, existing systems, management structures, usage practices and project timelines. Starting with the business activities a customer wants to improve, the parties will identify the work tasks the software should support, the system environment it needs to connect with and the project boundaries that need to be defined before arranging the appropriate solution discussions.

During requirements discussions, the parties will focus on the enterprise’s business objectives, intended users, current ways of working and project scope. For projects involving several business units or existing information systems, a customer’s internal coordination model and system conditions will also inform the initial assessment. Clarifying this information before a project begins enables the cooperation team to plan solution design, implementation and service support more specifically.

Ray Maple will coordinate local market services, customer communication and project advancement, helping cooperation activities better fit the operating environment of enterprises in Singapore and Indonesia. Zhixing Era will provide AI capabilities, customized software solutions and related delivery support, and will adapt solutions to business processes, integrate systems and plan implementation according to project needs. The parties will keep market-side information and technical delivery aligned, reducing the risk of requirements being misunderstood as work moves across teams.

Once a project moves from solution discussions into implementation, the parties will work toward the agreed project objectives. Arrangements may include refining the solution, confirming system interfaces, discussing methods of use, preparing for go-live and providing follow-up support, with the specific scope determined by customer requirements and project agreements. If requirements change or further clarification is needed during implementation, the parties will coordinate promptly through the agreed communication process.

In market development, the parties will not equate entering a market with completing delivery. The cooperation team will move into more specific implementation preparation only after customer requirements are confirmed, the solution fits the system conditions, and project responsibilities and service arrangements are clear. This approach helps connect market communication with actual delivery and reduces the risk that insufficient information at the start of a project will affect subsequent work.

Enterprise customers usually look beyond individual AI functions. They also consider whether a solution can connect with existing workflows, whether the project process is clear and whether support remains continuous. The parties will incorporate these considerations into project organization, keeping customer communication, implementation, delivery and follow-up service connected while maintaining the fit of each solution.

By focusing on Singapore and Indonesia, Zhixing Era and Ray Maple will continue building project experience in enterprise AI software services across Southeast Asia and refining coordination practices suited to local enterprise needs. The parties will steadily advance customized AI software services in the region on the basis of real business scenarios and project implementability.

Company:Zhixing Era Official

Email:zxsd13382665416@163.com

Website:https://prod.smarttimeai.cn/